Privacy Policy

Effective Date: 20 March 2026  |  Last Updated: April 2026

Introduction

This website fshut.com ("Website") is operated by Fshut.com (Prop. Himanshu Agrawal), an e-commerce business based in Gurugram, Haryana, India.

At Fshut.com, we value the trust you place in us and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website.

By using fshut.com, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use our website, we may collect the following information:

• Name
• Email address
• Phone number
• Shipping and billing address
• Order and transaction details
• Device and browser information
• IP address and website usage data

This information helps us process orders, deliver services, and improve your experience.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your orders
• Provide customer support
• Improve our website and services
• Send order updates and notifications
• Prevent fraud and maintain website security

We may also send promotional offers or updates. You may opt out of marketing communications at any time by writing to support@fshut.com.

3. Cookies

Fshut.com uses first-party and third-party cookies to improve website functionality and enhance your browsing experience. This includes cookies from Google Analytics and Google Ads for website performance measurement and advertising purposes.

Cookies help us understand user behaviour and improve site performance. You may disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing of Information

We do not sell or rent your personal information to third parties. Your information may be shared only with trusted partners necessary to operate our services, including:

• Payment gateways (for processing transactions)
• Shipping and logistics providers (for order delivery)
• Technology service providers including Google (Analytics, Ads, and related services)

This sharing is limited strictly to what is necessary to process your orders and deliver our services.

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Order and transaction records are typically retained for a period of 3 years for accounting and compliance purposes.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, misuse, or disclosure. All sensitive transactions are processed through secure, encrypted payment gateways.

7. Your Rights

In accordance with the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, subject to legal obligations
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please write to us at support@fshut.com.

8. Third-Party Links

Our website may contain links to third-party websites. Fshut.com is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of the website after such changes constitutes your acceptance of the updated policy.

10. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, the contact details for privacy-related concerns are: