Terms & Conditions

Effective Date: 20 March 2026  |  Last Updated: April 2026

1. About Us

This website fshut.com ("Website") is operated by Himanshu Agrawal (Proprietor), trading as Fshut.com, an e-commerce business based in Gurugram, Haryana, India.

2. Acceptance of Terms

By accessing, browsing, or using this Website, you agree to be bound by these Terms & Conditions, along with our:

• Privacy Policy
• Refund, Return & Cancellation Policy
• Shipping & Delivery Policy

If you do not agree to these Terms, please do not use this Website.

3. Eligibility

By using this Website, you confirm that you are at least 18 years old and legally capable of entering into a binding contract under the Indian Contract Act, 1872. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.

4. Products & Pricing

All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes. While we strive to ensure accuracy in product descriptions, images, and pricing, errors may occasionally occur. We reserve the right to correct any errors, update product information, or cancel orders placed with incorrect pricing. In such cases, customers will be informed and payments (if any) will be refunded promptly.

5. Orders & Payment

Placing an order on the Website constitutes an offer to purchase a product. We reserve the right to accept or decline any order at our discretion. Accepted payment methods include:

• UPI
• Debit / Credit Cards
• Net Banking
• Cash on Delivery (where available)
• Wallets and other supported methods

Orders are processed only after successful payment confirmation.

6. Shipping & Delivery

We offer free shipping on all orders across India with an estimated delivery time of 2–7 working days, depending on your location. Actual delivery may vary due to customer location and PIN code availability, courier partner availability, weather conditions, or public holidays. For full details, please refer to our Shipping & Delivery Policy.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund, Return & Cancellation Policy. Customers must follow the eligibility conditions mentioned in that policy. Returns are accepted within 7 days of delivery for defective, damaged, or incorrectly delivered items only. Refunds are processed according to the timelines specified in our policy.

8. Warranty

Where applicable, products sold on our platform come with a manufacturer warranty as specified on the respective product page. Warranty claims, service, and support shall be directed to the authorised service centre of the respective brand. Customers are advised to retain the original invoice for warranty purposes.

9. User Conduct

Users agree not to misuse the Website, including but not limited to:

• Fraudulent activities or chargeback abuse
• Uploading malicious software
• Attempting unauthorised access to the Website
• Violating intellectual property rights

Any violation may result in account suspension or legal action.

10. Intellectual Property

All content on this Website including logos, images, product descriptions, website design, and trademarks are owned by their respective brands or by Fshut.com. No content may be copied, reproduced, or distributed without prior written permission.

11. Limitation of Liability

Fshut.com shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or its products. In all circumstances, our liability shall be limited to the amount paid by the customer for the specific product in dispute.

12. Indemnity

You agree to indemnify and hold harmless Fshut.com and its affiliates from any claims, damages, losses, liabilities, or expenses arising from your violation of these Terms.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Website after such updates constitutes acceptance of the revised Terms.

15. Grievance Redressal

In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details for grievance redressal are:

16. Contact Us

• Email: support@fshut.com
• Phone / WhatsApp: 9211226521
• Support Hours: Monday – Saturday, 10:00 AM – 6:00 PM